Common mistake

What are the most common customer service mistake?

The most common mistake  customer complain about are:
1. Inattentive Staff - When your customer walk into your business, employee are engaging in personal conversations, texting on their cell phone or finishing their lunch

2. Failure to follow with a problem - Your service rep told a customer he would get an answer to his request, but he forgot to get back with him.

3. Untrained Staff - Anew or poorly trained employee is unable to the customer's transaction or answer question about the customer's business.

4. Multiple Transfers - The customer has to talk to multiple departments within your company before he can get an answer to his request.

5. Failure to Listen - A customer service rep doesn't listen closely to the customer's problem, and now the customer has a "solution" that doesn't meet his need.

Nearly all business have encountered one or more of these customer service on occasion, the way in which you handle the situation will make all the difference for your customer. Study have shoe customer who has a complaint satisfied has the potential to patronize the business more than a customer who never had a complaint in the first place. There are a number of step you can take to be sure the frustrated customer walks out of your business a happy customer once again.

What would to improve?

The first thing to do when a customer has a complaint is to listen the problem, active listening will do more than convey interest and concern to the customer, it will also help your customer service rep accurately identify the roof of the problem so she can recommend an effective solution. Once the problem has been verbalized, it's a good idea to paraphrase the problem back to the customer to ensure it was heard correctly

** Customer service mistake happen it's what you to about those mistake that makes the difference for a customer **

                                      

My Life in Ruins

My Life in Ruins is obviously meant to appeal to women in a summer stuffed with blockbusters aimed at a younger male audience. But women deserve better escapist fare than this feeble attempt at romantic comedy.Variety reported this week that the audiences for Drag Me to Hell have been skewing "surprisingly" female. But Alison Lohman's character in that film, although she might seem blandly Everywoman-ish at times, is far more fun and fierce than the plastic fantastic Tour Guide Georgia. If you want Greek scenery, rent Mamma Mia; if you want a kickass heroine, try the Raimi film; if you like Vardalos, hopefully she'll be more lively in next month's I Hate Valentine's Day, which she wrote and directed.

Georgia  is a Greek American woman stuck in Greece. She applied to be a professor at Athens University, but lost her job because of cutbacks. As a result, she is working as a tour guide. She stresses the fact that many people tell her that she’s lost her.

The film picks up with Georgia late for work. She dresses, puts her rent on the table and runs out the door with luggage. When she arrives, her boss scolds her. Georgia receives a letter, but it’s already been opened. Her boss callously tells her that she did not get the job. Her boss proceeds to lecture Georgia about the fact that every tour group she has had marks her average, and that if she is an average tour guide, she will never be anything more than an average person. Georgia points out that her tours are all about the ruins and not about souvenir shopping like the other tour guide. Her boss dismisses this allegation and tells Georgia that her bus driver quit. Georgia asks about a replacement and her boss tells her that it is Prokopi, a shaggy haired temporary bus driver. Georgia starts to complain about him and his appearance, unaware that Prokopi is right behind her. She thinks he doesn’t speak English, so she starts to gather her stuff.  The other tour guide, Nico, arrives and thanks the boss for giving him the better group and bribes her with chocolates. Georgia gets a little mad but goes to collect her group. Nico asks the boss if he can have a raise if he gets Georgia to quit and the boss agrees.

                                   

Georgia takes them to their first destination on the tour, a set of ruins. The tourists are not pleased and ignore most of what she has to say about the history of the ruins. Nico puts on a cheesy picture display for all the tourists, which make Georgia’s group hate their trip even more. They go shopping near the ruins and Georgia goes and buys the whole group a bunch of kebabs known as souvlaki. Prokopi tags along and Georgia tells him,how much he hates the country, the people and the fact that she hasn’t had sex in forever. He replies that forever is a long time, startling her. The entire line understood what she was saying and Georgia leaves embarrassed. This story is something like this. 

                   

Destination Thailand : Farm Chokchi

Farm Chokchai

We would like you to try milking a cow, riding a horse, feel the realm of Farm Chokchai, life in Boutique Camp accommodation in the middle of a forest, or have in a seminar room in the middle of a farm, taste Umm!..milk, and participate in an ice cream workshop, enjoy the great taste of beef.

Where to stay!

Balance Body and Mind and Find What Went Missing In Life.

           

Escape from the material world, boost your energy and find peace in our forest of over 100 acres at the centre of Farm Chokchai. On site are 50 boutique tents and a well-designed seminar room, which can accommodate up to 120 visitors. Enjoy the tranquility of the clean and safe natural spaces while keeping in touch with the world via our Wi-Fi Internet access, available in every corner of the forest. Fall in love with nature all over again and learn her secrets through every activity, at your own leisurely pace. Indulge yourself in limitless imagination. Spend precious time with your loved ones in the arms of nature, and you will find that “Heaven on Earth” is within your reach.

      C A M P P I N G ...

Where to eat!

 

Every branch of Chokchai Steakhouse serves only the highest standard of steak from Chokchai Main Kitchen, where beef is carefully selected and prepared using a Dry Aging method, which naturally softens and richens the beef for an unforgettable delectable experience.

Where to shop!

The retail business was founded along with the Agro Tour. According to our mission, “Everlasting impressions by Farm Chokchai standards”, every product sold at Farm Chokchai is designed to best suit the image of Farm Chokchai while maintaining their best quality and standard as well. 

Umm!Milk  Body Lotion 120 ml

The 3 product groups in our retail business are Umm!..Milk dairy products, souvenirs, and snacks. Over the 9 years of marketing and selling these products, we have paid close attention to every detail of our products and services to ensure our customers will always be pleased with their quality.

                 

What activities 
the tourism can do!



               

The Agro Tour is organized according to our capacity. Farm Chokchai Agro Tour operates up to 18 tours a day. Each tour can accommodate up to 80 visitors, and takes approximately two and a half hours. Our tours are arranged to provide visitors with the best level of instruction and sufficient supervision from our tour guides. We open daily except Monday. (Open on Monday during public holidays)

Learning by doing in the Umm!..Milk Ice Cream Workshop is an interactive activity that encourages all groups and family members to work together while having a lot of fun! Ice cream is popular with everyone regardless of age or gender, so making ice cream with a choice of many flavors and toppings is sure to be an enjoyable pastime for the whole family or groups. You can also take some home to loved ones who missed out.

Places to visit!

   


When is the best time to visit!
                                                   

The beauty of nature is different in each season, and since most of the activities in Farm Chokchai are outdoors, visitors should be prepared for all weather eventualities.

 

A Great Marketing Opportunity to Cheat

Blog marketing (Business Online) is Social Network for business. The intended purpose of creating opportunity to sell more because if we want to keep service and products is well known and popular, we need to make a budget for advertising through various media including television, radio. However, advertising through these mush have money to investment so much and response that isn't sustainable.

A Lot Of Goods

The Blog marketing is traversed selling style by the customer creator of  the product or service popular in our own. The nature of customers are more likely to believe the words of a friend or acquaintance than to believe the hype.

Popular Website (amazon.com)

sell a goods on blog, it have related is we can show every product that you have in your hand, don't worry about area because you can use area on social network unlimited. About your product, don't need to produce their own products. You can talk order from other shop come to sell in your shop, just you have a good idea to present your goods, create your blog beautiful webpage, easy to open ,short time to download, make your website have attractive.

Internet case1

The Internet is the latest in a series of the technological breakthroughs in interpersonal communication,  following the telegraph, telephone, radio and TV. It combines innovative features of its predecessors, such as bringing great distances and reaching a mass audience. However, the internet has novel features as well, most critically the relative anonymity afforded to users and the provision of group venues in which to meet others with similar interests and values

We place the Internet in its historical context, and then examine the effects of Internet use on theuser,s psychological well-being, the formation and maintenance of personal relationship, group memberships and social identity, the workplace and community involvement.

Internet is an important tool to make access to the information in a short time. It is a largest collection information of the world. Internet have been develop always such as Electronic Mail (Email), FTP, Telnet and Search engine

We can read a newspaper from every country, conversation on internet network and get service from radio, TV, shop on this network.  

The impact of tourism in Thailand

Foreigner like come to visit in Thailand because Thailand have famous personality of people, smile and tourism etc. The country comprises 77 province have many interesting places that   we can see, enjoy eating  playing in activity. accepted from people.

                 

        

A lot of cause that make tourism in our country stagnate such as political crisis in Thailand is happen in continuous time ago. These problem are caused by conflicts between political factions. Economic corruption in the government of Thailand. Now a day our world face danger with natural disasters such as fire, flood, hurricane.

These problem make foreigner lose confidently in Thailand. So we should to take care our country more than this. The Department of Tourism has project "Destination Thailand feel safe anywhere" to promote both Thailand and tourists, especially foreigners to ensure that the country's tourist attractions. Ready to welcome all visitors to experience the natural beauty that will not find anywhere else except in Thailand.

         

          

Dan Kwian Pottery Village

Public Relation and Dan-Kwian Product of OTOP

Dan Kwain Litter ally mean the by-pass area of bull-carts. as told by the people,year ago, people from variousparts on the side of the country, for example, Nang Rong, Buri Ram. who had travelled west-wards carts. would normally cam their caravans at Dan Kwian, duing their stops the travellers or the merchants would collect the raw clay from the bank of the moon river for making earthenware-pots, jar,table etc. Shape and designs were copied in traditionnal. Many people of those product wear taken back with the merchants and since the product from Dan Kwian had special charactoristics both in shapes and colors and also marverlous quality of tough,they became well know to all people everywhere.

   Focus Public Relationship and O-TOP in development a goods interweave technology such as advertising,TV,internet support

O-TOP group into modern knowledge,improve product etc. Expand ability in business management and maketing

            

           Today , The Dan Kwian product become one of the major export goods from Korat. The clay at Dan Kwian has a special marverlous quality of though ductile texture and color of rust which beyond comparison and the quality is fantastic.

The Joneses

     
     I had the chance to watch this movie on last week(long weekend)with my parent.

     The Joneses show behavior consumerism of American people.They want to have luxurious life it make the most american people get into debt.This film tell the story by 4 people,they not have real relationship but they are just employee in company for persuade and sell a goods to neighbor.

The Joneses is Drama movie but not serious.This movie present about family's Jones.There are 4 peoples in his family,Steve,Kate,Jenne and mick.

I think this movie is interesting because it had funny,love and make me know about strategies marketing sales,party for sell a goods,find connection for create new network, test a goods etc.